Certified Specialist Programme in Email Communication for Older Adults

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The Certified Specialist Programme in Email Communication for Older Adults is a comprehensive course designed to empower professionals with the skills to effectively communicate via email with the growing population of older adults. This programme emphasizes the importance of catering to the unique communication needs and preferences of this demographic, and addresses industry demand for specialists who can bridge the generation gap in digital communication.

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About this course

By enrolling in this course, learners will gain essential skills in crafting clear, respectful, and engaging emails that foster connection and understanding. These skills are not only valuable for professionals working in healthcare, social services, and technology sectors, but also for those in marketing, education, and customer service. Completion of this programme signals a commitment to inclusivity and accessibility, setting learners apart in their careers and opening up opportunities for meaningful connections with older adults.

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Course details

• Understanding Email Basics
• Setting Up Email Accounts for Older Adults
• Composing Professional Emails
• Email Etiquette and Netiquette for Seniors
• Managing Email Inbox and Folders
• Filtering Spam and Phishing Emails
• Email Attachments and Sharing Files
• Staying Safe and Secure Online
• Troubleshooting Common Email Issues
• Advanced Email Features and Tips

Career path

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
CERTIFIED SPECIALIST PROGRAMME IN EMAIL COMMUNICATION FOR OLDER ADULTS
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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