Executive Certificate in Peer Support for Communication Skills

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The Executive Certificate in Peer Support for Communication Skills is a comprehensive course designed to enhance your communication abilities in the workplace. In today's fast-paced and interconnected world, effective communication is crucial for career advancement and success.

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About this course

This certificate program emphasizes the importance of peer support in fostering positive and productive work environments. By learning how to communicate effectively with colleagues, supervisors, and clients, you will be better equipped to handle complex work situations and build strong professional relationships. The course covers essential communication skills such as active listening, empathy, conflict resolution, and feedback delivery. It also highlights the latest industry trends and best practices in peer support, ensuring that you stay up-to-date with the latest developments in the field. By completing this program, you will not only demonstrate your commitment to professional development but also gain a competitive edge in the job market. Whether you're an experienced professional or just starting your career, this course will equip you with the skills and knowledge needed to succeed in any workplace.

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Course details

Effective Listening Skills: Understanding the importance of active listening, using verbal and non-verbal cues, and avoiding distractions.
Empathetic Communication: Developing empathy, expressing understanding, and building rapport with peers.
Conflict Resolution: Identifying sources of conflict, employing assertive communication, and finding common ground.
Questioning Techniques: Utilizing open-ended and closed-ended questions to gather information and clarify understanding.
Giving and Receiving Feedback: Providing constructive feedback, accepting feedback graciously, and fostering a growth mindset.
Cultural Competence: Awareness of cultural differences, practicing inclusivity, and adapting communication styles accordingly.
Mental Health Awareness: Recognizing signs of mental health issues, maintaining boundaries, and referring peers to professional resources.
Peer Support Best Practices: Establishing trust, maintaining confidentiality, and promoting a supportive environment.
Building Resilience: Developing resilience, managing stress, and promoting personal well-being.

Career path

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
EXECUTIVE CERTIFICATE IN PEER SUPPORT FOR COMMUNICATION SKILLS
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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